Since solar installation was added to our roofing services, many of you have shown an interest in learning how it can lower your energy bills, increase the value of your home as well as what to look for when shopping for solar. So, today we want to talk about what to look for in a solar salesperson or solar company. Have you noticed there are a multitude of solar companies all over the place? In a place like Southern California where we get so much sunshine throughout the year, it’s normal to have so many solar installers, but with so many choices how do you choose the right one?
Honest and Forthcoming.
Honesty is such a lonely word. Everyone is so untrue. Billy Joel may have found it difficult to find honesty, but you should never have to deal with this when shopping for solar! If a solar rep or solar company tells you that solar is free or is “low cost/no cost,” then do yourself and your wallet a favor and politely end the conversation.
The Truth is that solar energy is typically not free. There will be a smaller electricity bill each month and a larger one at the end of the year.
Take your time reading and most importantly, understanding not only your solar contract, but the process, timeline and any other details that you have questions about. Feel comfortable before making any decision. Bottom line, trust your intuition.
Questions Answered and Concerns Alleviated.
Before signing anything, inquire about the company’s background such as licensing numbers and the installers contract license number. Read company reviews and ask if any of your neighbors or even friends or family have worked with them. Make sure the answers to these questions leave you feeling relaxed instead of anxious to save you from a headache later.
Support AFTER installation.
What happens after your solar panels have been installed and you’re enjoying dinner with your family, and you realize a leak that could be coming from your new roof? What if you have questions about the panels? Honestly, a follow-up from your solar rep would be appropriate months after installation. This is a big reason many solar companies have a poor reputation and where many of the complaints come from. For many consumers how they’re treated after they sign a contract is 99% of what makes a good customer experience, whether they see a company favorably and if they will refer their friends and family for future services. Yes, solar installers are hot before and during the installation, but after you’ve signed on the dotted line and the panels are installed that’s where many companies drop the ball.
Stellar Customer Service.
After solar installation, many customers are unable to contact their solar rep for questions or any other issues that may arise. This is where an established roofing company can help make the right solar decisions for you and your family. La Rocque Better Roofs has the trust of many customers due to being in the roofing industry for over 40 years. Decades of commitment to providing homeowners stellar roofing services has established trust and a sense of safekeeping of your most cherished assets, your family and home.
Whether you’re in need of a new roof, need roofing maintenance or a free estimate, La Roque Better Roofs has been trusted for countless re-roofs, roof repairs, restorations, and maintenance. Whether they're homeowners like you or HOA properties, La Rocque has been a trusted name in the community. Your solar panels are built to last, but at anytime after installation there's any issue, you’re fully supported.
Call La Rocque at (833) LBR-4YOU anytime!